Please note that this is a pilot. We encourage you to share your feedback during the pilot.


You can do this through short surveys in the app. You will receive these after onboarding and after using the new feature. When the pilot ends, we will also send out a larger survey to collect more feedback.

How we deal with your data

This data will be collected and used for the following purposes: 

  • Name, e-mail and Phone numbers will be used to communicate with participants regarding the pilot project. 

  • Name and e-mail may be used to evaluate the user experience during the pilot. 

  • InCharge card number/account number will be used to obtain a unique token which the seamless charging back-end will use to negotiate the charging session.  

  • The VIN (Vehicle Identification Number) will be used to include  vehicles  participating in the pilot, obtain real-time location(GPS position) data and battery charging status information from OEM back-end APIs. 

  • Location data will be used to identify a vehicle's proximity to a given population of chargers.  

Data Retention

We will keep the personal data collected during the pilot for a limited time. This period will not be longer than six months. After this time, we will securely delete or anonymize all personal data, unless the law requires us to keep it longer or we need it for a valid business reason.


Data Security

We are committed to keeping your personal data safe. We use technical and organizational measures to protect your data from unauthorized access, sharing, changes, or loss.

 

Participant Rights

  • As a participant in this pilot project, you have the following rights regarding your personal data:
  • The right to access your personal data and request a copy of the information we hold about you.
  • The right to rectify any inaccurate or incomplete personal data.
  • The right to request the erasure of your personal data under certain circumstances.
  • The right to restrict or object to the processing of your personal data under certain circumstances.
  • The right to data portability, which allows you to receive your personal data in a structured, commonly used, and machine-readable format. 

Consent

By joining this pilot, you give your voluntary consent for us to collect, use, and process your personal data as described in this document. You also confirm that you have read and understood this information and that you had the chance to ask questions.


Withdrawal of Consent

You have the right to withdraw your consent at any time. If you have any questions, please contact us using the details below. Please note that if you withdraw your consent, you will no longer be able to take part in the pilot.


Contact Information

If you have any questions or requests about how we collect, use, or process your personal data, please contact the Pilot Sponsor for your organisation.